Cancellation Policy

Please read our Missed Appointment Policy below.

1st Time “No Show”

IT’S ON US! No worries… We all get busy and forget.

2nd Time “No Show”

50% DUE.  We hate you missed your appointment. As a favor, we will only charge you half.

3rd Time “No Show”

100% DUE. We miss you!!! But our providers have been waiting…

At the time of booking, we will ask that you provide a credit card to reserve your upcoming appointment. Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a NO SHOW fee will apply.

As a courtesy, we will call and confirm your service appointments two business days prior to your scheduled appointment date. However, if we are unable to reach you please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the NO SHOW fee.